Book a taxi in Amsterdam and the surrounding area

No. You can book a ride without an account and without installing anything. You fill in your details and your pick-up address; after that you get a link to follow the ride.

You receive a tracking link. With it you see on the map where the driver is and how far away they still are. You do not need to log in for that, and you can forward the link to the person collecting you or waiting for you.

A driver from the taxi company or dispatcher you book with, or an independent driver from the same network. A driver can only take rides once the platform has approved their application and their car.

When booking you see what the ride costs for each vehicle type, so you choose yourself. From five passengers or more than four pieces of luggage, a larger vehicle is sent automatically. One exception: you cannot book luxury for right now, because those cars are scheduled in advance. If you choose luxury, the form asks for a pick-up time at least 6 hours ahead.

Luggage costs nothing extra and only counts towards the size of the vehicle. With more than four pieces, or from five passengers, your booking automatically becomes a van. If a group does not fit in one van, you book several rides, each with its own tracking link: the form goes up to eight passengers.

As soon as your ride is assigned to a driver, their name, car and number plate are on your tracking link, with their photo if they have one, so you know who is coming for you, and once they are on their way to you, you see them approach on the map. For every driver we review the driver card, driving licence, insurance and vehicle registration one by one, and a document that is about to expire comes up on our list before its expiry date, with a reminder to the driver. Never get in with someone who approaches you in an arrivals hall or on the street with an offer.

The taxi company or dispatcher that carries out the ride, with its own rates. WellTransfers is a platform and adds nothing on top of the fare. If you book here, you pay in advance by card, Apple Pay, Google Pay or iDEAL, and that amount is the final price.

Yes. In your details, enter the passenger’s name and phone number, and your own email address: the driver then calls the passenger, and you get the confirmation with the tracking link, which you can forward. Neither of you needs an account.

Report it with your ride, up to 30 days afterwards: in the app under Help, or, if you booked without an account, through Help on your tracking link, even if it has expired. Choose "Left something in the car" and say what you have lost. Your report goes to whoever dispatched the ride, and you read the reply with your report; as a guest you also get it by email.

Yes, and for a flight, an appointment or an early departure that is wiser than waiting to see. You give the time you want to be picked up and the ride is fixed; you see the price before you confirm. Reserving and ordering are the same form here, with the same drivers and the same rates.

You can book up to 180 days ahead, and at the other end a few minutes is enough. If you give a pick-up time less than 20 minutes away, the form treats it as a ride for now and it goes straight to the dispatcher, who picks a driver nearby; further ahead it is scheduled and stays reserved until a driver is assigned to it. The form does not accept a ride further in the future than that limit. For luxury there is a separate minimum of 6 hours, because those cars are scheduled rather than driving around.

That depends on the distance, the time and the vehicle, and the taxi company that drives sets its own rate. What is fixed is the ceiling: for metered rides the government sets maximum fares, and they are on our page about taxis in Amsterdam, with worked examples. If you book in advance, you see the amount before you confirm.

It differs from moment to moment, and that is the honest answer rather than a way of dodging the question. A metered ride has a legal ceiling that does not move with demand; an app price does move with it, so it can come out lower on a quiet afternoon and higher when it rains at closing time. A fixed price agreed in advance removes that uncertainty altogether.

There are four, and which fits best depends on what matters to you. A taxi from the rank or on the street: off straight away, on the meter and so with the risk of traffic jams. Calling a taxi company: you speak to a person, and you can agree a price in advance. Public transport: cheaper per person, less handy with suitcases. And a booking platform like this one, where you see the price before you confirm and it does not change after that. So we are one of those alternatives ourselves; what sets us apart is that the amount is fixed and that you follow the driver live.

No. WellTransfers is the network in which taxi companies, dispatchers and independent drivers share rides with each other. The transport is carried out by the connected companies and drivers.